Frequently Asked Questions

Q. Can we just come to play?

A. Yes, join us for Anytime Play!  Come play with us during our regular business hours for Anytime Play.  It is only $6 per child to stay and play all day, crawlers and adults are free!  There is not a membership or sign up fee.  Check out our calendar to find out about fun events or what groups (daycare, preschool, etc.) may be visiting.  Anytime Play is good all day long.  If you want to return the same day, please let us know and we will give your child(ren) a re-entry hand stamp.

Q. Is The Playroom fun for kids of all ages?

A. Yes!  The Playroom offers large inflatables, ground level equipment, Imagination Stations, and social interaction for children of all ages.   We also have Little Land just for babies and toddlers with their own inflatable and play area.  If you or your child has any additional needs for accommodations or equipment, please let us know.  We want everyone to have fun!

Q. Can we bring in food and drinks to The Playroom?

A. Sure!  Bring the crackers, juice boxes, and lunch.  We also have reasonably priced snacks and drinks available for purchase.  We have a Café area to enjoy drinks & food.  The Café has adult & child seating and is centrally located so you can monitor any child that is too busy playing to eat. 

Q.   What can I do while my child plays?

A.  You can monitor your child from the comfort of the Café Area while enjoying your coffee, bring your laptop and use our free Wi-Fi internet, or pull together some chairs to chat with your friends.

Q. What should we wear?

A. Socks are required for everyone, shoes are not allowed on the play floor or in the party rooms.  Socks are available to purchase for $1 if you forget a pair.  Children should dress in layers since they will get hot while jumping, running, and playing. 

Q. Can adults play on the inflatables?

A. Yes.  It is a great way to have fun and get a workout. 

Q. Do you offer discounts for Anytime Play?

A. Yes! We offer two discount deals. 

 -  Anytime Play Punch Pass: Only $50 for 10 visits, saves you $1 per visit and can be used weekdays & weekends, does not expire, and can be used for more than one child.

- Annual Weekday Anytime Play Pass:  Includes unlimited weekday visits.  Weekend visits are half-price ($3/child).    $115 for one child, and $30 for each additional sibling.         

Discounts may not be combined with any other admission or birthday party discounts, specials, or packages.  The Playroom locations are independently owned and discounts & specials may not be available at other locations.
 

 Q.  Do you offer group discount rates?

A.  Yes, the discount group rate for 10 or more children is $4.50 per child.  Please call us in advance so we can offer you the discount; the discount is not available without advance notice.  Group discounts are not available on the weekends.   Group rate admissions may be paid separately, but the first 10 admissions must be present to receive the discounted rate.    Group discounts may not be combined with any other admission or birthday party discounts, specials, or packages.

Q.  Do you provide donations to non-profit groups?

A.  Yes, The Playroom owners have volunteered with local non-profit groups for years and we would love to help your group.  Click here for FUNdraiser information.

Q:  Does a parent/guardian need to stay and monitor their child(ren)?
 
A: Yes, each child must have a waiver signed by a parent/guardian and a parent/guardian must stay and monitor that child.

 


 

 
 

© All rights reserved The Playroom TriCities 721 W Hundred Road Chester, VA 23836 ● 804-717-JUMP

The Playroom locations are independently owned and operated. Prices & policies will vary and information and offers on this site are for The Playroom TriCities location only.

 


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